Return And Refund Policy
We want you to be fully satisfied with your purchase.
Eligibility for Return:
- Must be returned within 30 days of delivery.
- Items must be unused, unwashed, and in their original condition.
- Certain items such as digital sewing patterns and custom-made garments are non-returnable unless defective.
- Preloved and Seconds items are returnable only if they arrive damaged or significantly different from their description.
Refund Process:
Once your return is received and inspected, a refund will be issued to your original payment method within 5–7 business days.
Exchanges:
We accept exchanges for size or style changes on eligible items.